Contact Us


Calls to 0844 numbers cost 5.2p/min plus standard network charges.

Support before you travel

Lines are open: Monday-Friday 08:30 - 18:00h
Saturday 10:00 - 16:00h
  • Telephone
  • If calling from outside the UK
  • Email
  • Group Bookings

Pay Outstanding Balances

Lines are open: Monday-Friday 08:30 - 17:30h
Saturday 10:00 - 16:00h
  • Telephone
  • If calling from outside the UK
  • Email

Customer Support when on your holiday

Lines are open: Monday-Friday 08:30 - 18:00h, Saturday - 10:00 - 16:00h
  • General
  • EMERGENCIES ONLY -
    out of office hours only
  • +44 1784 270272
  • +44 1784 270194

After Your Stay

Lines are open: Monday-Friday 09:00 - 13:00h
  • Customer Service
  • Fax
  • Email

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